Can I cancel my order?
DJ
Last Update 9 bulan yang lalu
Yes, if you cancel within 24 hours of placing your order.
To be specific:
Orders for customized dolls are sent for processing immediately as soon as the payment is received.
You are granted a 24-hour grace period, during which you may cancel your order.
Cancellation is subject to a 10% charge, as we incur expenses from the credit card companies and the factory's allocation of time and resources.
Cancellation is not possible from 24 hours after your order is placed. The doll will be well into production, and high costs will have been incurred.
Please refer to our Refund Policy for further details. If you have any questions or issues, please message us via the "Contact Us" link in the footer below.